Privacy Policy

Last Updated: August 9, 2026

VibeVital respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our online store.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order history
Information you provide when contacting customer support
Information you provide when subscribing to marketing communications

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill orders
Process payments
Ship your purchases
Provide customer support
Send order confirmations and shipping updates
Communicate with you about your account or orders
Send promotional emails or messages when permitted
Improve our website, products, and customer experience
Analyze website traffic and usage
Detect, prevent, and investigate fraud or unauthorized activity
Comply with applicable laws and legal obligations

3. Cookies and Similar Technologies

We may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.

Cookies may be used for purposes such as:

Remembering your preferences
Keeping items in your shopping cart
Processing orders
Understanding website traffic
Measuring advertising performance
Providing relevant marketing or advertising

You may be able to manage certain cookie preferences through your browser or our privacy preference tools.

4. Shopify

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and process customer orders.

Shopify may collect and process personal information as necessary to provide its services.

For more information, please review Shopify’s privacy practices.

5. Payment Information

When you make a purchase, your payment information is processed through our payment providers.

We generally do not store your complete payment card information on our own systems.

Payment providers may collect and process your information according to their own privacy policies.

6. How We Share Information

We may share personal information with trusted service providers that help us operate our business, including providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technology
Analytics
Marketing and advertising
Customer support
Email and SMS communications

We may also disclose information when required by law, to protect our rights, prevent fraud, or protect the safety of our customers and others.

7. Marketing Communications

With your permission, we may send promotional emails or other marketing communications about VibeVital products, offers, and updates.

You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link in the email.

You may also opt out of promotional text messages by following the instructions provided in the message.

Please note that you may still receive necessary communications related to your orders, such as order confirmations and shipping updates.

8. Advertising and Analytics

We may use third-party analytics and advertising services to understand how visitors interact with our website and to measure the effectiveness of our marketing campaigns.

These services may use cookies, pixels, or similar technologies.

Depending on your location, you may have the right to opt out of certain forms of targeted advertising or sharing of personal information.

You can manage applicable preferences through our Your Privacy Choices link.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is collected and used
Opt out of certain marketing or targeted advertising activities

To make a privacy request, contact us using the information below.

We may need to verify your identity before processing certain requests.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

The length of time we retain information depends on the type of information and the purpose for which it was collected.

11. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

12. Children’s Privacy

Our website is not intended for children who are under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable laws.

13. International Customers

If you access or purchase from our website from outside the country where VibeVital operates, your information may be transferred to and processed in other countries.

Privacy protections in those countries may differ from those in your location.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.