↩️ Returns & Refunds FAQ

What is VibeVital’s return policy?

We accept eligible returns within 7 days of delivery. Products must meet our return requirements. Please see our Return & Refund Policy for complete details.

How do I request a return?

Contact vibevitalshopping@gmail.com with your order number and reason for the return. Please wait for return instructions before sending anything back.

Can I return an opened or used product?

For hygiene reasons, opened or used personal-care products may not be eligible for return. Please contact us if you’re unsure whether your product qualifies.

How long does a refund take?

Once your return is approved, your refund will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

What if I received the wrong product?

Contact us with your order number and a photo of the product you received. We’ll help resolve the issue.